LedgerOnCue Terms of Service
USProFin Systems LLC
Last updated: November 14, 2026 · Version 2026-11-14.3
Software for firms and authorized business users. Review your offer before accepting a plan, trial or purchase.
1. Agreement and operator
LedgerOnCue is supplied by USProFin Systems LLC, 175 Fontainebleau Blvd, Suite 2G4, Miami, FL 33172, United States. These terms apply when accepted by you or incorporated into an order you accept. Merely viewing this page does not authorize a payment, a bank connection or a new use of your records. A representative accepting for a firm must have authority to bind it. A signed order or agreement controls any expressly agreed commercial differences, subject to mandatory law.
2. Service scope and availability
LedgerOnCue helps authorized firms organize business financial records, extract uploaded statement data, categorize and review transactions, reconcile accounts, and prepare ledgers and financial reports using the features enabled for their workspace. This is digital software access, not delivery of physical goods. Access requires an authorized account and any applicable activation; a plan request or commercial simulation is not a completed purchase or immediate activation. A browser installation or shortcut does not promise a standalone offline accounting system or a particular Windows installer.
3. Upcoming features and estimates
Features marked “* Coming Soon” are not available for current use and have no guaranteed release date unless a separate agreement expressly provides one. An unavailable add-on must not be charged as an active service. Marketing inclusion in a future package does not mean that the capability is operational. This distinction applies to custom domains, full white label, bank connections and other integrations wherever marked upcoming. Commercial simulators provide estimates, not guaranteed revenue, profit, savings or provider costs.
4. Authorized users and account security
The service is intended for business customers and authorized adult users. The firm is responsible for inviting appropriate users, assigning permissions, removing access when authorization ends and obtaining authority to submit client records. Use required multi-factor authentication, protect credentials and devices, and report suspected unauthorized access to support. Do not share passwords or send bank credentials, security codes or unnecessary complete tax identifiers in support messages.
5. AI assistance and professional responsibility
AI extraction, category suggestions, assistants and reports may contain errors or omissions. Compare results with source records, reconcile balances and review classifications before posting, filing tax returns or making important decisions. Software access is not an audit, attestation, tax-return preparation engagement, legal opinion or replacement for professional judgment. AI-generated material does not become a CPA certification or professional opinion merely because it is generated by the service. No particular tax result, processing accuracy or governmental acceptance is guaranteed.
6. Customer records and permitted processing
You retain your rights in submitted records and must have the necessary rights and authorizations to provide them. You permit USProFin and the relevant providers to host, process, transmit and display them as needed for the agreed service, subject to the Privacy Policy and any applicable data-processing agreement. Authorized firm members access records according to assigned permissions. These terms do not transfer ownership of your documents or grant a license to use them for unrelated advertising.
7. Client portal
A firm may invite people from a client company to a client portal. In the portal, invited users can see the figures and documents the firm chooses to publish or share, such as financial reports, letters and tax returns, exchange messages and requests with the firm, and upload files for the firm. The firm decides who is invited, what is published and when access ends, and must have its client's authorization to share each document, including any tax return information, through the portal. Invited users must keep their login and multi-factor authentication private and use the portal only for their company's dealings with the firm. The portal keeps a log of access and activity that the firm can see. Figures and documents in the portal are the firm's work for its client; USProFin Systems LLC hosts and transmits them for the firm and does not review, prepare or certify them. The Firm confirms that it is authorized by its client to request and receive Forms W-9 on the client's behalf. The client remains responsible, as the payer, for keeping the records federal tax rules require.
8. AI providers and category suggestions
Relevant uploaded records and assistant messages may be processed by OpenAI, Anthropic and Vercel AI Gateway as described in the Privacy Policy. Shared categorization uses normalized merchant terms and standard account choices under the platform's aggregation rules; it is not permission to disclose one firm's source documents to another. Internal identifiers may remain in the underlying system, so these terms do not represent every derived record as irreversibly anonymous. Bank-connected information is subject to the separate consent and restrictions below. This page does not authorize broader training or secondary use beyond the applicable notices, lawful instructions and agreements.
9. Optional bank connections
A bank connection is available only when enabled for your workspace and supported by the provider. Only the account owner or an authorized representative may approve the Stripe Financial Connections consent flow. The accepted screen identifies the permissions and intended uses, including AI processing if applicable. Connecting a bank account does not authorize a debit, subscription charge, loan or credit decision. We use connected data for the authorized bookkeeping purpose, not advertising, sale or consumer reporting. Disconnect through the application where available or request help from support. Disconnection, subscription cancellation and deletion of imported records are separate actions; none should be assumed to perform the others.
10. Plans, trials and purchase disclosures
Before any charge, the applicable offer or checkout must identify the seller, price and currency, taxes, billing interval, enabled features and limits, separate client activations or add-ons, and whether charges recur. Trial duration, processing limits, end date and any paid conversion must be disclosed before acceptance. A trial or demo is not an unlimited service. A purchase becomes payable only under the offer you accept; displaying a plan, requesting a change or selecting a simulator option does not alone authorize charges. This page does not activate an unfinished checkout or change existing entitlements.
11. Processing credits and separate allowances
Processing credits measure eligible statement-processing usage; they are not money, a bank balance or permission to process records without authority. The purchase offer must specify the processing unit, quantity, eligible workspace or companies, expiration or rollover rules, and required active subscription or client activation before payment. Purchased client-processing credits and the firm's own-bookkeeping allowance are separate; an own-firm allowance is not free processing for every client. No unlimited credits, new expiration, automatic recharge or cross-firm transfer is created by these terms. Provider retries and technical failures must be handled under the stated consumption policy rather than treated as separately authorized purchases. Each client activation includes 12 statements for that client company for 12 months; Master Pro-Ledgers also includes 24 statements a month (288 per subscription year, shared by the firm). When a client company has no credits left, its new statements wait unprocessed in Documents until an owner or administrator buys a statement pack: 12 statements at the plan's price ($29.99 Ledger On-Demand, $19.99 Professional, $16.99 Master Pro-Ledgers), charged once to the payment method on file when confirmed, usable for any client company of the firm with an active activation, valid 12 months from purchase and never renewed or recharged automatically. A statement that fails or is held gives its credit back; a reprocess does not use another one.
12. Renewal and plan changes Cada activación de cliente incluye 12 estados de cuenta para esa empresa cliente durante 12 meses; Master Pro-Ledgers incluye además 24 estados al mes (288 por año de suscripción, compartidos en la firma). Cuando una empresa cliente se queda sin créditos, sus nuevos estados esperan sin procesarse en Documentos hasta que un propietario o administrador compre un paquete: 12 estados al precio del plan ($29.99 Ledger On-Demand, $19.99 Professional, $16.99 Master Pro-Ledgers), cobrado una sola vez al método de pago registrado al confirmar, utilizable para cualquier empresa cliente de la firma con activación vigente, válido 12 meses desde la compra y nunca renovado ni recargado automáticamente. Un estado que falla o queda retenido devuelve su crédito; reprocesar no consume otro.
Recurring charges require your express authorization to the amount or pricing basis and schedule disclosed at purchase. An active recurring plan renews on that disclosed basis until canceled. Changing a plan, buying additional credits or enabling a paid add-on requires the applicable authorization; running out of credits does not itself authorize a purchase. Material price changes apply prospectively with advance notice allowing cancellation before the changed renewal, plus any legally required notice or consent. An accepted fixed prepaid period is not repriced retroactively.
13. Bank account payments (ACH)
You may pay a subscription with a U.S. bank account through Stripe, our payment processor. You link the account by signing in to your bank through Stripe, and Stripe shows the debit authorization before you confirm. By confirming, you authorize USProFin Systems LLC, through Stripe, to debit that account for the amount shown and for each renewal of the subscription until you cancel or change the payment method. You can revoke the authorization by canceling the subscription or by changing the payment method in Billing; to stop a debit already scheduled, do so at least three business days before its date. A bank debit takes several business days to clear. If a debit is returned or fails, our payment processor may retry it, we may ask you for another payment method, and suspend paid features until payment clears. Return fees charged by your bank are your responsibility; we do not add a return fee of our own. When an offer shows a discount for paying by bank account, it applies only while the bank account is the subscription's payment method; if you switch to a card, the discount ends from the next invoice.
14. Invoice and quote payments through Stripe
LedgerOnCue lets a business whose books are kept in LedgerOnCue (the "Business") connect its own Stripe account so that its customers can pay the Business's invoices and quotes online. When this feature is used: (1) The Business opens and controls its own Stripe account and accepts Stripe's terms directly with Stripe. Stripe, not LedgerOnCue, verifies the Business's identity and processes the payments. The Business's account setup on Stripe must be completed by a person authorized to act for the Business. (2) Payments go directly from the payer to the Business's Stripe account. LedgerOnCue does not receive, hold, transfer or pay out those funds, and is not a party to the transaction between the Business and its customer. LedgerOnCue charges the Business a platform fee on each online payment of an invoice or quote, shown before the account is connected: currently up to 0.85% of the payment, reduced or waived so that it plus Stripe's standard U.S. fee does not exceed 4% of the payment. Stripe deducts LedgerOnCue's fee and Stripe's fees from the payment in the Business's Stripe account; the payer is not charged any additional amount. LedgerOnCue's fee is not returned on refunds or disputes. Before introducing or increasing this fee for an account that is already connected, LedgerOnCue will notify the Business and its accounting firm's Owner and Admins by email at least 30 days in advance. Stripe's fees are charged to the Business's Stripe account. (3) The Business is the seller of record. It is solely responsible for its prices, invoices, refunds, disputes and chargebacks, taxes and tax reporting (including any Form 1099-K issued by Stripe), and for following the laws that apply to its sales and to the way it charges its customers. (4) LedgerOnCue only creates payment links for the Business's invoices and quotes and records the payment status that Stripe reports, so the books stay up to date. The Business's accounting firm can see those payments in the books it keeps for the Business. (5) The Business, or its accounting firm's Owner or Admin, may disconnect the Stripe account in LedgerOnCue at any time. Disconnecting stops new payment links and removes the account from LedgerOnCue. It does not cancel payments already made or close the Stripe account. To remove LedgerOnCue's access on Stripe's side, the Business can also remove LedgerOnCue from its Stripe Dashboard. (6) LedgerOnCue is not responsible for Stripe's availability, decisions, holds or fees.
15. Add-ons
Add-ons are optional features or capacity sold together with a plan. Each add-on shows its price and billing interval before you confirm. Unless the offer says otherwise, an add-on starts at the subscription's next renewal and is billed with it, and it renews and ends with the subscription. You can remove an add-on in Billing; the removal takes effect at the next renewal, and the period already paid is not refunded except as described in "Refunds and billing concerns". A one-time activation, such as Invoices and Quotes ($9.99 on Beginner On-Demand and Professional; included in Master Pro-Ledgers), is charged once when you confirm it and does not renew. It stays active while the firm has a paid plan, including after a change between paid plans, and is not charged again if the firm later returns to a paid plan; while the firm has no paid plan, the feature is not available. A correctly supplied activation is not refunded except as described in "Refunds and billing concerns".
16. Referral program
A firm with a paid subscription can share its referral link. A firm that signs up through that link and confirms the referral is the referred firm. When the referred firm pays its first invoice, the referring firm earns the credit shown on the Referrals page for the referred firm's plan and billing period at the time the referral was confirmed, and the referred firm earns the welcome credit shown there. Credits are account credits for LedgerOnCue services, such as bank statement credits or an amount applied to future invoices. They have no cash value, cannot be transferred or exchanged for money, and do not change prices already accepted. A firm cannot refer itself, two firms cannot refer each other, a firm can be referred only once, and a firm that has already been a paying LedgerOnCue customer cannot be referred. We may cancel credits earned through fraud, fake accounts, or a payment that is later refunded or reversed. We may change or end the program for future referrals with notice on the Referrals page. Statement credits earned through referrals are added to the earning firm's credits for the subscription year in which they are earned and expire at the end of that year; unused credits do not carry over. An amount applied to future invoices stays on the firm's billing account until it is used. Each firm is responsible for any tax treatment of credits it receives.
17. How to cancel
An authorized firm owner or administrator can cancel the subscription online at any time in Settings › Billing (Cancel plan), and cancel any single add-on there without cancelling the plan (Cancel add-on); the add-on stays active until the end of the period already paid for it. You may also cancel by writing to support@ledgeroncue.com, identifying the firm and the service to cancel. A plan-change request is not necessarily cancellation. Do not send card details. The Cancellation and Refund Policy (ledgeroncue.com/cancellation-policy) is part of these terms and describes cancellation, the read-only period after the service ends, renewal reminders and refunds. We may verify authority and will confirm the effective cancellation date and access period. A request received before the scheduled renewal is treated as timely even if support processes it later; a charge caused by our processing delay will be corrected. Cancellation stops the relevant future renewal and ordinarily leaves access through the paid period unless another accepted arrangement or mandatory right applies. Bank disconnection and data deletion require separate instructions.
18. Refunds and billing concerns
Refunds, including the grace window after an automatic renewal (3 days for monthly plans and 14 days for annual plans), follow the Cancellation and Refund Policy. Contact support to review duplicate, incorrect or unauthorized charges, a timely cancellation not honored, or a paid service not supplied as agreed. We will investigate and correct amounts not owed. Unless your accepted offer or applicable law provides otherwise, canceling does not by itself refund a correctly supplied paid period or already consumed processing. Unused-credit requests are assessed against the disclosed purchase terms and mandatory rights; these terms do not retroactively impose forfeiture. If we discontinue a prepaid service without customer breach and cannot supply the remaining period, we will refund the unused prepaid service portion. Approved refunds ordinarily return to the original payment method; bank posting times vary. Nothing prohibits lawful payment disputes or waives statutory remedies.
19. Acceptable use and suspension
Do not access records without permission, attempt cross-firm access, bypass security or usage controls, upload malicious content, misuse private links, impersonate another person or use the service unlawfully. We may proportionately restrict affected access to address material security risks, unlawful conduct or unpaid charges, with notice and an opportunity to resolve the issue when practical and appropriate. Suspension, payment failure or exhausted credits is not authorization to destroy customer accounting records. Requests for restoration or available exports may be directed to support.
20. Privacy, retention and record deletion
The Privacy Policy explains data handling; any valid data-processing agreement governs its agreed processing obligations. A public DPA draft is not a signed agreement. Retention depends on the firm's instructions, service needs, applicable obligations and provider limitations. Ending a subscription does not automatically erase accounting history. Request available export, correction or deletion through your firm or support; identity, authority, record dependencies and lawful retention may need review. Destructive accounting-data workflows require the authorized human administrator's confirmation and applicable authentication. We do not promise immediate erasure from every provider, log or backup, zero provider retention, or exclusively company-owned physical servers.
21. Software rights and confidentiality
USProFin and its licensors retain their rights in the software and documentation. You receive access for the authorized service term and permitted use, not ownership of the software. Customer records remain subject to your rights and applicable third-party rights. Access to confidential customer information must be limited to authorized persons for the agreed service, support, security and lawful purposes. No right to disclose another customer's confidential information is granted.
22. Service limitations and legal rights
Availability depends on the application, internet access and relevant third-party services. No specific uptime, recovery time, professional certification, compliance certification or error-free operation is guaranteed by this page. Maintain appropriate independent business records. Any separately agreed service level remains applicable. Nothing in these terms excludes liability that cannot lawfully be excluded, removes mandatory privacy or consumer rights, or imposes a new monetary liability cap, mandatory arbitration or class-action waiver. Contact support to seek resolution of a service or billing concern.
23. Changes, existing agreements and contact
We will identify revisions by version and date and provide notice of material changes, together with any acceptance or consent required by law or the applicable contract. Publication alone does not retroactively change an accepted price, authorize recurring billing or broaden a bank-data consent. If a provision is unenforceable, the remaining terms apply to the extent lawful. Contact USProFin Systems LLC at support@ledgeroncue.com or the postal address above. English and Spanish versions are provided for accessibility; mandatory language and customer rights prevail.